Air New Zealand Continues to Collect Awards
On 20th May 2010 Air New Zealand was voted the world’s fifth best airline by Skytrax beating out perennial competitor Qantas who this year dropped to 7th place. New Zealand’s national carrier has received several awards in 2010, including Best Airline in the World 2010 Which? Awards from the United Kingdom consumer magazine. ANZ was also named this year by Air Transport World as the world’s top airline. It gave the company the award for its commitment to safety, operational performance, customer service and staff.
The top award this year was take by Asiana Airlines. No North American or European airlines make it into the top 10. Asia has 4 top 10 airlines, the Middle East 3 and Australasia 2.
Air New Zealand was also voted best Pacific/Australasian airline ahead of Qantas and Virgin Australia. Edward Plaisted, Chairman of Skytrax is quoted as saying that “Air New Zealand are clearly meeting and exceeding their customers’ expectations to have been named both the Best Airline Australia/Pacific, and then going on to collect the prestigious recognition of their staff, with the Staff Service Excellence Award.”
Uploaded on Flickr by Mimi_K
The top 10 places in Skytrax’s Airline of the Year Award:
1. Asiana Airlines (Korea)
2. Singapore Airlines (Singapore)
3. Qatar Airways (Qatar)
4. Cathay Pacific (Hong Kong)
5. Air New Zealand (New Zealand)
6. Etihad Airways (UAE)
7. Qantas Airways (Australia)
8. Emirates (UAE)
9. Thai Airways (Thailand)
10. Malaysia Airlines (Malaysia)
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It is surprising for me that Korean airlines are on the 1st place. To my mind European services are much better!
Well the experts disagree. There are no EU airlines in the top 10, all Asian or Middle East.
It’s often the case that “smaller” companies are more customer-focused, as their size allows them to create a closer relationship directly with the consumer. Large companies (in this case Qantas) are prone to relying on their branding and market presence, and over time the quality of service they deliver often suffers.
I’ve got to admit that I hadn’t heard of Air New Zealand before, but after reading these results I’ll be sure to consider them if I ever get around to visiting you guys on the other side of the globe!
I used to travel with these airlines – I can actually confirm that this company is number #1
It is surprising for me that Korean airlines are on the 1st place. To my mind European services are much better!
.-= firma rehberi´s last blog ..elektrobeyaz-teknik-servis-hizmetleri =-.
I was surprised to see that no European airlines were in the first ten companies but I’m glad that US airlines are not there too.
Well it just depends on the items the panel of judges based their decisions. We also have different personal experiences that were not included. Anyways , congrats to Air New Zealand. Keep it up.
I used to travel with these airlines – I can actually confirm that this company is number #1
I would love to have the opportunity to fly this airlines!
I used to travel with these airlines – I can actually confirm that this company is number #1
I used to travel with these airlines – I can actually confirm that this company is number #5
I used to travel with these airlines – I can actually confirm that this company is number #2